Polymedia Box-Office Ticketing
Event ticketing platform
Windows 7, 8 and Windows 10
With our box-office ticketing platform, you can easily manage
your bookings, reservations and ticket sales, whether it be for
cinema, theatre, sports or other entertainment venues.
The application runs both on-premise and on
the cloud, allowing you to sell tickets through multiple sales channels
including your box-office, website, mobile app or interactive kiosks.
Moreover, this application integrates seamlessly with our
relationship management (CRM) platform so you can automatically
track your customer purchase behaviour and offer personalised content,
loyalty schemes and incentives.
You can setup as many ticket types as you need (e.g.
adult, child, invitation) together with pricing, local taxes
and royalty fees (such as distributor or intellectual property
fees, if applicable). These ticket types can be grouped
into "schemes" and assigned to events in any combination
you need. For instance, you may have a special discount
on Thursday nights, or different pricing for premier events.
The application uses a granular approach so you can even
define specialised single-use pricing schemes for specific
General & Seated Admissions
We cater for both scenarios and even allow for a combination
- General Admissions - An event has a given
capacity and tickets can be sold until full occupancy
- Seated Admissions - An event has a seating
plan and each ticket sold is assiged to a specific seat.
You can setup pricing zones and restrict the ticket
types allowed on each seat.
Reservations & Sales Bookings
How you use this is up to you, but based on the specific
way you work, a booking can pass through various stages
including the following:
- On Hold - Seats that are reserved for internal
use or held for future allocation to VIP guests.
- Reserved - Seats that are "reserved" but
have not been paid for yet, and therefore may be released
at a later date.
- Sold - Seats that are fully booked and paid
for by the customer.
- Released - Seats that were originally reserved
(but not paid for), and are now released due to lack
of interest/response by the customer.
Of course there are also the following:
- Locked - Seats that are temporarily "locked"
so as to allow a customer to complete their online booking.
If this online booking is not completed successfully
within a given timeframe, these seats will be automatically
released and made available to others.
- Cancelled - Bookings that have been specifically
cancelled by the customer. The seats are now available
The seating map designer allows you to create
as many seating plans as you need. You can also create unlimited
zones and each seat can be defined to accept only specific
ticket types. For events that use seating, users can interact
with the map and scroll, pan, zoom and select the seats
they want to buy.
The ticketing platform can be fully integrated with your
website or mobile app. When selling online, you have
the flexibility to restrict the zones and seats that can
be booked, as well as the time period in which online bookings
will be accepted (for example, the system can be set to
accept online bookings up to 2 hours before the start of
The application includes a carefully designed point-of-sale
interface for quick ticketing sales at your box-office.
This interface is touch-based and has been designed to offer
the fastest possible experience for the most common scenarios
(e.g. a customer wishing to purchase tickets for the next
Printed Tickets or Print-At-Home
There is a variety of ticket layouts and dimensions already
built into the system. Furthermore these can be customised
to your exact needs. If you are using online sales channels
(such as your website or a mobile app) then a print-at-home
version of the booking and tickets can also be issued
and automatically sent to the customer via email.
Email & SMS Marketing
You can keep your customers informed about upcoming events
through personalised marketing campaigns via email and SMS
messaging. To further facilitate this process, we have created
interfaces with various online gateways so as to provide
additional functionality and insight when tracking your
marketing statistics and performance.
Reporting & Analytics
We have included a comprehensive list of management reports
for everything you will need. These reports present data
in both statistical and graphical formats. For instance,
you can analyse your sales data by period (day, week, month,
year), venue, production / series, production company, exhibitor
and distributor, to name but a few.
We also include specialized financial reports for summarizing
your government sales tax, local taxes and royalty fees.
Of course, if you need additional reports we can always
build them for you or you can use the custom report designer
to create your own.
All reports can be exported to Microsoft Excel or PDF
and dispatched via email from within the system. Daily key
perfomance indicators (KPI) and sales figures can also be
sent automatically via SMS.
More interestingly the application includes a flexible
pivot grid analysis tool that allows you to query
your data in an unlimited number of ways. For example, you
can investigate seasonality (by month, quarter or year)
or regional sales performance (by town, district or country)
or even a combination of both.
Develop desktop and hybrid Windows applications for modern business using the latest Microsoft .NET technologies.
Website • Online Theatre Bookings
Project • 30 Sep 2013
Θεατρικός Οργανισαμός Κύπρου (ΘΟΚ)
Cinema / Entertainment