Centrally manage your business activities using Polymedia Business Manager.

Containing many CRM (Customer Relationship Management) features the application is an effective productivity tool for small to medium size companies needing to manage their clients/contacts/associates, call centre, help desk, project activities and fundamental account related documents.

Furthermore, the software can be used as a back-end engine for providing database-driven dynamic content to your website.

Key Features:

Accounts Management Contact Management Project Management Tasks Appointments Phone Calls Incidents (Help-Desk) Document Management Billing Items (timesheet and hourly billings)

Products & Services News Events Mass-Mailing (Broadcasting)      Email      Fax      SMS (text messages) Membership Management Training Courses, Seminars, & Coference Management

Also Includes the following tools:

	Personal Dashboard Each person has their own personal dashboard, showing all their current activities including the following:     Upcoming appointments Projects (where the person is the project manager) Tasks / To-Do List (by customer account, project and priority) Pending phone calls Timesheet summary Overview of their entire work load
	Activity Journal View a chronological presentation of all interactions regarding a customer or project (including tasks, appointments, phone calls, documents, billings, etc.)
	Call Centre The call centre module allows you to quickly and efficiently accept incoming phone calls and dispatch them to the appropriate member of staff.
	Shared Calendar Ability to view individual or group calendars. (Also allows for the drag-and-drop of scheduled activities from one persons calendar to another)
	Timesheet / Quick Billing Module to allow for the quick entry of billing items / timesheet entries.